Applebee's Restaurant Manager

Job description

The Manager is responsible for assisting the General Manager in directing the daily operation of the restaurant. Ensures compliance with Company standards in all areas of operation including product preparation and delivery, guest service, maintenance and repair, inventory management, recruitment, training, and development of staff, and all financial accountabilities. Fosters a culture with TEAM Members aligned with the TSFR Roadmap, including Our Core Purpose, Vision, Mission and Core Values. Supervisory Responsibility: Oversees operational and financial performance and human capital (Hourly TEAM Members) within their location. Essential Job Functions: Primary Duties: Manages Restaurant Environment: - Ensures prompt, friendly service according to Company guidelines. - Directs overall activities and performance of TEAM Members on a shift by shift basis. - Breeds a culture using the Vision / Mission statement to guide Values. - Ensures the immediate response and correction of all verbal guest complaints to self and staff. Refers all verbal and written guest complaints to GM. - Ensures guest experience as a priority with self, utilizing a target goal of 100% table visitation. - Enfor...