Customer Success Director

Job description

About impact.com impact.com is the world’s leading partnership management platform, transforming how businesses create and manage all types of partnerships. Our unified suite of products—including a robust platform for both affiliate and influencer marketing—enables brands, publishers, and agencies to automate and scale their partnership programs. By providing a single platform for the entire partnership lifecycle, we empower businesses to drive significant growth and build authentic, performance-based relationships. Your Role at impact.com: As the Customer Success Director for Italy, you will be the strategic architect of our clients' success. This is not a traditional account management role. You will act as a trusted consultant and expert in the partnership economy, guiding Italy's leading brands to build, scale, and optimize their affiliate and influencer marketing programs on the impact.com platform. Your mission is to go beyond software adoption; you will immerse yourself in our clients' business objectives, acting as an extension of their team to develop comprehensive business plans that unlock new revenue streams and drive sustainable growth through their entire partnership...