Senior Dispatcher (nights)

Job description

Job DetailsJob Location: TX DFW - Euless, TX 76040Position Type: Full TimeEducation Level: NoneTravel Percentage: NoneJob Shift: DayJob Category: Admin - Clericalob Objectives: Embrace, promote and achieve the Vision and Mission of the company. Direct and lead operational associates and drivers; optimize use of service equipment to meet and exceed customer requirements within company policy, regulatory, safety, and business economic guidelines. Meet or exceed your assigned goals. Essential Job Functions: Promote safety first in all actions. Provide efficient friendly customer contact; seamless customer experience. Determine and prioritize freight scheduling; work with Fleet Managers and customers on scheduling loads, using technology and resources to determine capacity, driver schedules, etc. Fleet Managers CANNOT turn down freight. Build, plan, and assign loads to drivers in a fair and equitable manner. Assist, as directed, in the hiring and OnBoarding of drivers and non-driving personnel. Provide supervision, training, development, mentoring, and appropriate disciplinary action of drivers, Fleet Managers and Customer Service Representatives. Review and make changes as needed to m...