Solution Adoption Consultant - Clearinghouse

Job description

ABOUT THIS POSITION: The Solution Adoption Consultant role will act as the primary client contact for Waystar solution-specific set-up and design issues during the implementation stage. The successful candidate will be comfortable in front of some of the most successful Health System and Hospital organizations in the U.S. WHAT YOU'LL DO: Subject Matter Expert assigned to Waystar revenue cycle implementations - ensuring the contracted deliverables are delivered in compliance with contractual terms, aligned with Waystar processes and drives a high level of client satisfaction. Ability to manage and meet deadlines. Establishes trusted relationships with the client project team, key influencers/stakeholders and client executive leadership. Clearly communicates challenges/shortcomings/issues to customers by assessing causes and implications, recommending solutions and costs, and encouraging shared problem solving. Assesses problem causes and implications; recommends solutions and costs, and encourages shared problem solving. Develops and communicates a clear vision of customer success and regularly reports out on the status to all key stakeholders WHAT YOU'LL NEED: 5 + years working in t...