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Procedure Scheduler

Tennessee Orthopaedic Alliance, East TN · Knoxville, Tennessee, US

Description General Summary: A nonexempt position responsible for scheduling procedures directly with patients and to discuss any questions that that patient...

Job description

Description General Summary: A nonexempt position responsible for scheduling procedures directly with patients and to discuss any questions that that patient may have. Essential Job Responsibilities: - Responsible for scheduling, rescheduling and cancelling all procedure(s). - Contacts area facility for available time for procedure. - Educates patient on all aspects of the procedure that is scheduled. - Schedules all pre-op clearance appointments with PCP or specialist. - Coordinates any and all paperwork needed to facility (Including: complete order sets, H & Ps and imaging). - Coordinates surgical representative through HIPAA compliant channels. - Works with physician to keep pre-operative, surgical protocols updated. - Schedules all initial follow-up appointments from procedure. - Completes informed consents. - Call in prescriptions according to MD protocol for procedure. - Scans/sorts all documentation related to completion of duties. - Other duties as assigned. Requirements: Education: high school diploma. Experience: Minimum two years of experience in customer services, with at least six months of experience in health care setting. Procedure scheduling experience preferred.