JobMesh

Executive Briefing Centre Manager

Digital Realty · London, England, GB

Your role The Executive Briefing Centre Manager is responsible for leading the strategy, execution, and continuous improvement of the company’s Executive Bri...

Job description

Your role The Executive Briefing Centre Manager is responsible for leading the strategy, execution, and continuous improvement of the company’s Executive Briefing Centre, delivering high‑impact, tailored engagements for senior‑level customers and prospects. This role partners closely with sales, product, and executive leadership to design and facilitate briefings that align to business outcomes, influence pipeline, and strengthen customer relationships, while managing all aspects of the EBC experience from content and logistics to metrics and reporting. This position reports to the MD of the region. They work with and build relationships with the Solutions Engineering, Sales , Design and Construction EMEA Operations and global teams to ensure the success of the unit. What you’ll do: Oversee all aspects of the operation of the briefing centre. Ensuring excellent Customer experience liaising with sales and marketing to tailor each visit. Suggesting improvements, changes where necessary. - Maintain and consistently add to knowledge and skill base through internal and external training, continuing education and professional associations - Provide thorough documentation feedback on cust...