Customer Service Rep

Job description

As a Customer Services Rep /Account Manager within the Personal Lines Department your duties are key to the agency’s success! This position will assist in servicing insurance policies (providing quotes, issuing certificates, etc.). A previous background in P&C insurance is preferred but not required . We will train candidates new to the industry. You will learn to;: o Provide customer support by, talking with customers, posting payments, answering phones, while processing changes, assisting with collection of premiums and reconciling accounts, o Support Account Managers with special projects and client development o Over time you will have the opportunity to acquire a Property & Casualty license which will allow you to build upon your experience and advance your career in this industry. Requirements : You will be required to obtain a P&C Insurance License within 90- 180 days of employment. · One must possess strong customer service skills, and attention to detail. Duties and Responsibilities include: · Accurately maintain all customer information in the computer management system. · Take claim information, collect premiums, submit the proper documents to the company, and verify tha...