Pharmacy Services Liaison - SEEN Health

Job description

Overview POSITION SUMMARY: The Pharmacy Services Liaison – PACE position serves PACE customers by answering inquiries, resolving problems, fulfilling requests to ensure excellent service standards and maintain high customer satisfaction. This position requires onsite work at PACE customer center to further strengthen customer service between Grane Rx and the PACE center staff. This position will work full-time between onsite at SEEN Health and remote from the Team Member’s home office. KEY RELATIONSHIPS: The Pharmacy Services Liaison reports directly to the Director of Pharmacy Services. This position works directly with center staff, nurses, providers, and leadership at the PACE center on a daily basis. This position also works with Grane Rx team members, including Pharmacy Operations team members, Consultant Pharmacists, Billing associates, and Inventory team. Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES: - On-site attendance at the PACE center on a routine basis as directed by Grane Rx leadership. Team member will primarily work onsite at PACE center, with the remainder of the work being completed at the team member’s home office. Each week, team member will report to...