Senior Technical Account Manager — Kubernetes / DevSecOps (Federal Platform)

Job description

Senior Technical Account Manager — Kubernetes / DevSecOps (Federal Platform) Location: Remote (U.S.) | Washington, DC Metro Area preferred Clearance: Active TS/SCI preferred (or eligible to obtain) Why This Role Matters: You’ll operate as a customer-facing technical advisor supporting a Kubernetes-based DevSecOps platform used in Department of Defense (DoD) environments. This role is focused on helping teams successfully onboard, adopt, and scale modern platform services in Kubernetes-based environments—not building the platform itself. What You’ll Do: Lead Customer Engagement: - Guide customer conversations as a technical advisor, helping teams understand platform capabilities and onboarding paths - Translate Kubernetes, cloud, and DevSecOps concepts into clear, actionable guidance for mixed technical audiences - Build trust quickly and operate as a reliable partner to customer stakeholders Drive Platform Adoption: - Act as the primary driver of platform adoption and correct usage across customer teams. - Assess technical fit and recommend appropriate platform services (e.g., Kubernetes-based environments, CI/CD pipelines, hardened container ecosystems) - Actively guide customers...