Concierge, Multifamily

Job description

Job Title Concierge, Multifamily The Statler Residences (https://www.statlerresidences.com/): Job Description Summary: The Concierge staff provides excellent customer service to all owners, residents, prospective residents, guests, and vendors. Concierge staff members are the face of the property and promote a sense of community. Job Description ESSENTIAL JOB DUTIES: Specific duties include, but are not limited to: welcoming resident guests, after-hours package pickup, addressing resident inquiries and concerns, updating communication logs on active buildings, etc. Provide resources to our customers and an open and welcoming environment for our residents, customers, vendors and neighbors. Acquire a broad knowledge of the community and the surrounding area Build strong relationships with current and future members of the apartment community. Marketing the property: Maintain positive relationships with residents to ensure that communication between residents and community representatives is open and effective Assist with on and off-site resident events and initiatives Social Media posting, Blogging, and Internet Presence Work as part of the site team to ensure that each event is a so...