Service Technician

Job description

The Service Order Fulfillment Technician will primarily process outbound service orders and program parts for shipment. Additional tasks could include cleaning electronics parts, doing basic testing on components, and pulling/shelving components. - Fill service orders - Maintain order/cleanliness in Service Hardware Group stock areas - Provide proper care and maintenance of company property, including but not limited to office, computer, and telephone equipment - Requires some physical ability such as moderate lifting, working on ladders and in lift platforms at heights, etc. - Other duties as required - Solid understanding of basics of networking (not simply computer operation) is required. - Basic understanding of electronics - including college coursework. - NETWORKING: Previous hands-on network installation/maintenance coursework or experience (network setup, network technician, cabling, PC setup, telecommunications, etc.) - Strong, demonstrable computer and networking skills required - Customer service experience ideal - Strong written communication skills - Good verbal communication skills and very strong attention to detail - A desire to solve problems and to develop and fol...