Resident Director
PeakMade Real Estate · Austin, Texas, US
The Resident Director (RD) plays a key leadership and community-building role in our student housing apartment complex. The RD is responsible for fostering a...
Job description
The Resident Director (RD) plays a key leadership and community-building role in our student housing apartment complex. The RD is responsible for fostering a safe, inclusive, and engaging residential experience. The RD supports student well-being, enforces community policies, helps coordinate programming, and serves as a first point of contact for conflict resolution and after-hours issues. What You’ll Do: - Build positive relationships with residents and maintain a visible presence within the community. - Serve as a resource and support system for residents, providing guidance and referrals as needed. - Promote and enforce community policies and housing guidelines to ensure a respectful living environment. - Respond to after-hours situations or emergencies (e.g., noise complaints, wellness checks, lockouts, minor incidents). - Assist with roommate conflict mediation and general resident concerns. - Support move-in and move-out processes, including orientations and inspections. - Help plan and facilitate community events or engagement activities. - Conduct routine walk-throughs and report maintenance or safety concerns. - Collaborate with property management and student housing sta...