Experience Research Senior Specialist

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary: Experience Research Senior Specialist OVERVIEW: We are excited to announce a new opportunity for an Experience Research Senior Specialist in our Experience Strategy and Research team, within the Customer Experience and Design team within Mastercard Foundry. The Mastercard Foundry - an interdisciplinary group, including CXD (Customer Experience and Design) teams, data scientists, technologists and more – is the new product development group of Mastercard, focused on de-risking and delivering new and differentiated customer-centric solutions. Our Experience Strategy and Research team, within Foundry, leads early-stage product innovation by uncovering customer needs,...