Administrative Technician 1 - 011506

Job description

Purpose/Description Under close supervision, Administrative Technicians 1 perform the least difficult clerical work involving the application of office procedures of limited complexity. As the employee becomes familiar with the specific work methods and procedures, their work is performed with some independence of action. Duties may include but are not limited to: Sorting, filing and retrieving materials from files; handling public contact and answering telephones; light data entry assignments; checking or reviewing clerical records for completeness, accuracy and conformance with prescribed office practices where no complicated problems are involved; and other duties as assigned. Administrative Technicians are employed throughout Wayne County including Downriver, Western Wayne County and Detroit. Required Tasks: - Answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. - Greet persons, determine nature and purpose of visit, and direct or escort them to specific destinations. - Hear and resolve complaints from customers or the public. - Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, an...