Part-Time | Customer Service FIS Agent

Job description

Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: - Amazing employee flight privileges within the American Airlines global network - Comprehensive health and life benefits (subject to location) Pay Rate: $15.77 / hr: Responsibilities: How will you make an impact? - Create a positive experience for international connecting passengers by being the first to greet the passenger and providing a seamless recheck experience. - Assist and guide International passenger at the Recheck area. - Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings. - Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time. - Listen to irate passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a tim...