User Access Coordinator

Job description

Summary / Objective We're looking for a highly organized, reliable coordinator to manage access requests and keep things moving. This role is not technical — it's about tracking requests, communicating clearly, and following up consistently to make sure nothing falls through the cracks. If you're detail-oriented, persistent, and good at keeping things organized, you'll do well here. Essential Functions: - Track and manage a high volume of requests using a shared tracking system - Send and respond to emails to request information and follow up on outstanding items - Monitor open requests and follow up regularly until they are completed - Keep all tracking data accurate and up to date - Identify delays and flag issues that need escalation - Use templates and standard processes to keep communication consistent Work Schedule & Location: - This position is on-site in Brentwood, Tennessee - Standard schedule is Monday through Friday, 9:00 AM – 6:00 PM - We are a 24x7x365 business and rotational after-hours support may be required Your Traits & Characteristics: This role is a great fit if you are someone early in their career looking to build experience, someone who enjoys structured, rep...