Guest Services Member

Job description

The Guest Services Member is responsible for the gate house and reception area in the WCBR lobby area and provides a visual security presence to ensure that all residents, staff and visitors of WCBR have a safe and pleasant experience while visiting the campus. This is demonstrated through being the communication center point of the community. The starting hourly pay range for this position is $17.39 to $19.00. Pay rates are determined based on years of relevant experience. This is a part-time position. Shift times will vary based on organizational needs. Responsibilities: - Responsible for making a good first impression, which can impact the success of the organization for a long time. - Responsible for answering and routing calls, greeting resident and visitors, handling inquiries, and providing information. - Monitor all apartment and cottage life safety systems, i.e. smoke detectors, emergency pull cords, living unit telephones and initiate emergency procedures as necessary. - Conduct rounds to ensure a safe and pleasant experience. - Monitor both vehicular and foot traffic in and around the WCBR campus. - Assist in transporting residents to various locations as needed during e...