Rock City Frontline Floater (PT)

Job description

Description Job Information: Job Title: Frontline Floater: Team: Operations: Reports To: Operations Manager: FLSA Status: Part-Time | Non-Exempt: Job Summary: The Frontline Floater provides support by performing frontline job duties for guest-facing teams including retail, admissions, operations, and front-of-house food. Reporting to the Operations Manager, the Frontline Floater will be trained in each area and will be able to move between these teams based on the needs of the operation. This position will provide support and flexibility to all our guest-facing locations and will help ensure that we provide a positive experience for our guests and partners. Essential Duties & Responsibilities: - Deliver excellent guest service to internal and external customers in alignment with Rock City Enterprises’ mission, culture, and values. - Model the values of the Culture of Excellence in all guests and partner interactions. - Operate Point of Sale (POS) systems to process transactions accurately and efficiently - Engage with guests and provide accurate information when needed. - Maintain cleanliness and organization of workspaces, retail outlets, food outlets, gathering spaces, restrooms,...