SER Specialist

Job description

Job Description: An exciting opportunity has become available for an experienced Impairment Specialist to join our Impairment Benefits Team within the workers compensation / insurance space. In this role, you will be responsible for managing end-to-end impairment assessments, primarily supporting Second Entitlement Period (130-week) reviews, while also providing broader support across impairment benefit claims as required. You’ll work collaboratively with internal stakeholders and partner closely with tail-end claims teams to ensure the delivery of timely, accurate, and high-quality outcomes for clients. Key Responsibilities: Manage end-to-end impairment assessments across a portfolio of claims Support 130-week (Second Entitlement Period) reviews Provide guidance and support on impairment benefit claims Collaborate with internal teams to drive quality decision-making Ensure compliance with legislative and regulatory requirements About You: Previous experience in workers compensation or insurance claims management Strong understanding of impairment assessments and claims processes Excellent attention to detail and organisational skills Ability to manage competing priorities and meet...