Patient Account Representative - Clinics

Job description

Job Summary The Patient Accounts Representative II is responsible for performing a variety of front office and billing functions to support accurate patient registration, scheduling, coding, and account resolution. This role ensures a smooth patient experience by coordinating check-in and check-out processes, verifying insurance, collecting co-pays, posting payments, and maintaining accurate records in compliance with organizational policies and applicable regulations. Essential Functions: - Greets patients and families in a professional and courteous manner to facilitate an efficient and welcoming check-in process. - Verifies and accurately enters patient demographic and insurance information into the registration and scheduling system. - Collects co-pays and other patient financial responsibilities at the time of service. - Posts patient payments and reconciles cash drawers or daily deposits in accordance with department procedures. - Ensures accurate and complete coding and billing data entry for all patient visits. - Schedules and confirms appointments, and assists with referral coordination as needed. - Responds to phone inquiries and directs calls appropriately while maintain...