Client Support Technician II (MDD)
University of South Florida · Tampa, Florida, US
PRIMARY PURPOSE: The Client Support Technician II is based at USF’s Morsani College of Medicine and Heart Institute and provides advanced, in-person technica...
Job description
PRIMARY PURPOSE: The Client Support Technician II is based at USF’s Morsani College of Medicine and Heart Institute and provides advanced, in-person technical support to clients within the building, as well as to USF faculty and staff at multiple nearby downtown Tampa locations, including Tampa General Hospital. In addition to in-person support, this role also provides support to the walk‑up service desk team as needed and delivers assistance to clients through additional channels such as email, phone, and university‑approved remote support tools. - Hiring Range: $23.54 per hour - Hours per Week: 40 - Shift Hours: 8AM - 5PM - Work Schedule: Monday - Friday - Work Location: USF Health Morsani College of Medicine, Heart Institute (560 Channelside Drive, Tampa, FL 33602), and nearby downtown Tampa locations, including Tampa General Hospital. ORGANIZATIONAL SUMMARY: Located in the vibrant and diverse Tampa Bay region of Florida’s gulf coast, the University of South Florida (USF) is a Preeminent State Research University with campuses in Tampa, St. Petersburg and Sarasota-Manatee. Rated as one of the top places to live in the U.S., Tampa Bay offers a high quality of life, year-round sun...