Digital Banking Product Owner
Liberty Bank · Middletown, Connecticut, US
At Liberty, we strive to maximize our impact and exceed goals by investing in our teammates to deepen our relationships in the workplace and communities we s...
Job description
At Liberty, we strive to maximize our impact and exceed goals by investing in our teammates to deepen our relationships in the workplace and communities we serve. We take pride in promoting a socially responsible and sustainable future through initiatives and investment. SUMMARY OF THE JOB: Act as the expert in the assigned functionality aspects of Digital Banking including Online Banking, Money Movement, Online Account Opening and other features as included in digital banking. This person is expected to research leading digital banking experiences and make/prioritize recommendations to enhance customer engagement. They will implement approved new features and changes to the product suite; and act as liaison between solution providers, customer-facing channels, marketing and other internal teams to ensure that Liberty Bank is consistently prepared to deliver exceptional digital experiences to customers. ESSENTIAL FUNCTIONS: - Senior point person for all escalated issues in assigned areas and projects. This person is expected to have knowledge of all global and escalated issues, clearly document and communicate to the digital team and Digital Operations Manager - Gain the expertise...