Customer Works Coordinator

Job description

About the role We’re looking for a motivated and organised coordinator to join our Customer Connections team. This is a great opportunity for someone who enjoys coordination, scheduling, and customer interaction, and is keen to build their experience in the utilities or infrastructure sector. In this role, you’ll play a key part in coordinating customer electricity connection works—keeping jobs on track, supporting customers, and working closely with internal teams and contractors to ensure smooth delivery. You will be part of a stable and supportive team that works collaboratively toward a shared goal, in a fast-paced environment where your contribution helps deliver essential infrastructure projects. Key Responsibilities include: - Schedule and reschedule customer connection works (e.g. new connections, civil works, subcontractors) - Book appointments with electricians and field crews within required timeframes - Manage multiple jobs at different stages and keep work progressing - Assist with billing processes and invoice approvals - Act as a key contact for customers, contractors, and internal teams - Track progress and ensure data is accurate and up to date Culture & Benefits:...