Medical Secretary

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Description: Principal Duties and Responsibilities 1. Greet patients in person and over the phone in a courteous and professional manner 2. Schedule, confirm, and manage patient appointments using electronic health records (EHR) systems 3. Register new patients and update existing patient information 4. Handle incoming calls, messages, and faxes, ensuring timely communication between patients and providers 5. Process insurance information and verify eligibility 6. Collect co-pays and process payments 7. Maintain organized and confidential patient records 8. Prepare and manage correspondence, reports, and medical documents 9. Coordinate referrals to specialists and follow up on authorizations 10. Support medical staff with administrative tasks as needed 11. Maintain a clean and welcoming front desk and waiting area Organizational Responsibilities: 1. Follows hospital and department policies with special attention to safety, dress, attendance and punctuality, and display of ID badge. Subscribes to hospital’s mission statement, code of ethics, and standards of conduct....