Warranty Service Clerk

Job description

Are you highly organized, detail-oriented, and experienced in administrative support? Our team is looking for a Warranty Services Clerk to join our Fort Worth office! This role plays a vital part in supporting our Warranty Manager and department operations, focusing on contract accuracy, reporting, customer coordination, and lender communication. What You’ll Do: · Check all service products for accuracy for lenders and warranty · Send all registers to accounting for payment · Enter warranty and gap contracts into the system for payment · Update spreadsheets after submission of products · Scan all contracts to warranty files · Work with F&I on reprints of contracts · Work with warranty coordinator on warranty and cancellation issues · Customer background reports and interviews with customers · Work with agents and or managers on customer background checks and any issues · Back-up receptionist on overflow calls from front desk - Pull all contracts from email and files to process - Prepare registers for billing What We’re Looking For: · Minimum of 3 years of relevant professional experience · Proficient with Word and Excel · Good typing and keyboard skills · Ability to be versatile in...