Business Analyst

Job description

Responsibilities: - Lead requirements-gathering sessions with stakeholders to capture business objectives. - Analyze and document current processes; identify opportunities for improvement. - Develop business cases outlining costs, benefits, and risks. - Create functional specifications, use cases, and user stories for implementation. - Collaborate with IT and business teams to ensure solution alignment. - Conduct impact analysis for proposed changes and enhancements. - Support testing and quality assurance to validate business requirements. - Prepare training materials and deliver end-user training sessions. - Act as liaison between end-users, technical teams, and consultants. - Consolidate findings into clear documentation for decision-making. Must-Have Qualifications: - Bachelor’s degree in Computer Science, Commerce, or equivalent. - 10+ years as a Business Analyst in complex environments. - 5+ years in process analysis and re-engineering. - 5+ years writing requirements, use cases, and user stories. - 5+ years working in Agile project environments. - Strong political acumen and critical thinking skills. - Exceptional communication and client relationship skills. - Proven abilit...