Registration Customer Officer

Job description

Salary: £27,254 - £28,598 pro rata Hours per week: 21 hours: Interview date: Week Commencing Monday 8 June 2026 Do you want to help our customers through some of the most important times in their lives? An exciting opportunity has arisen to join our friendly Registration team based in Trowbridge Registration Office. You will be part of our very busy Registration Customer Officer team, providing the department’s front-line customer service. You will arrange appointments for customers with the registrars; deal with inquiries, take bookings for marriages, civil partnerships, citizenship, and other discretionary ceremonies plus any other administrative tasks associated with the role. We are looking for someone with excellent communication and interpersonal skills, who can relate tactfully and sensitively to our customers during key life events and who can demonstrate high standards of customer care. You will have the ability to work accurately and quickly, be well organised and methodical; paying close attention to detail when working under pressure. You will be a team player, happy to assist colleagues throughout the department and council as and when necessary. The post is for 21 hou...