Vehicle Upfit & Program Manager

Job description

The Vehicle Upfit Manager/Program Manager is responsible for leading and managing all performance part programs, contracts, upfit programs, logistical operations, and inventory management across all 3rd Party Body Vendor locations (Upfitters). This role requires a deep understanding of upfitter-specific customer needs and processes, as well as the ability to collaborate closely with SRT and Direct Connection leadership to ensure seamless execution of business objectives. Key Responsibilities: - Customer Relationship Management: Serve as the primary point of contact for upfitter companies and key customers, addressing delivery requirements and ensuring satisfaction - Program Management: Develop, plan, and implement program goals and objectives in accordance with the core purpose, mission, and values of Direct Connection - Owner of Key Performance Indicators: Track all program costs, schedules and key performance indicators (KPI’s) against established program milestones; reporting status to management stakeholders on a regular basis - Define and maintain program timing: coordination of projects and their interdependencies - Business Development: Support and lead new and existing busi...