Concierge - Corporate Las Vegas

Job description

Tao Group Hospitality offers competitive benefits for all full-time team members such as: The position of Concierge is responsible for providing the highest level of service at all times. Guest interactions are via telephone and email communication. The Concierge will focus on building the guest relationship with complete itineraries encompassing as many Tao Group brands as possible. - Medical, Dental, and Vision Coverage - 401(k) Retirement Program with Employer Match - Life and Disability Insurance Plans - Ancillary Insurance Plans - Mental Health Support and Services - Fertility & Family Forming Support and Resources - Pet Insurance - Employee Discounts - TAO Savings Marketplace - Time off and much more! ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: - Adhere to all job standards set in place and continuously receive higher than 90% on all shops - Use proper verbiage, spelling, and grammar in every communication - Build a rapport with guests with positive, informative interactions and by anticipating guest needs to keep them coming back to the venues - Problem solve effectively while maintaining sincerity in difficult situations - Be proactive and alert man...