Customer Support Specialist

Job description

Requisition Number: 220553 Job Description: Cintas is seeking a Customer Support Specialist to identify and drive the execution of customer requirements and critical projects while supporting the sales and account management teams. Responsibilities include thorough data analysis and auditing with conclusions that contribute to decisions; internal and external communication that ensures accountability, execution and customer satisfaction; and critical project/process management and improvement involving multiple resources. The Customer Support Specialist promotes customer satisfaction, profit/sales growth and retention, compliance and process efficiencies. Skills/Qualifications: Required: - High School Diploma/GED; Bachelor's degree in Business, Marketing or other relevant business discipline preferred - 1+ years' office experience - Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) and intranet/internet - Ability to travel up to 10% - Valid driver's license Preferred: - 1+ years' account/customer relationship management - Proven experience in problem resolution with collaboration - Proficiency with Microsoft Office Access and Contact Management system Benefits: C...