Client Partner

Job description

Summary The focus of your role: Our Customer Success program is fundamental to ensuring a successful journey, solution adoption and value realization for Guidewire Customers. The Client Partner is a senior strategic business leader who interacts with the C-suite of our largest, most strategic customers to ensure the success of the customers program(s) and to advocate for their requirements which has the ability to enhance and influence the Guidewire Cloud product roadmap significantly. As a senior leader, you will be accountable for maximizing the business performance of the account and be the face of Guidewire responsible for customer delight, building trusted customer relationships and bringing thought leadership to cultivate and expand the GW brand. In partnership with Sales, Cloud Ops, Product, Services, Customer & Partner Success teams, as well as our customers, you will craft a strategy to ensure customers are enthusiastically adopting Guidewire throughout their organization, achieving business value from the software and recognizing that value when the time comes to review their subscription. You will execute that strategy by working directly with customers – from end users...