Senior Manager, Program & Client Engagement Management – Healthcare

Job description

Role Overview: The Senior Manager, Program & Client Engagement is responsible for the successful delivery of complex healthcare programs and for leading client engagement across assigned accounts. This role serves as an accountable delivery lead for program outcomes and client satisfaction, overseeing multi-year, multi-workstream initiatives spanning technology implementation, analytics, operations, and regulatory compliance. Blending hands-on program leadership with proactive relationship management, the Senior Manager ensures delivery excellence, predictable financial performance, and sustained client value. The role requires strong executive-level communication, the ability to lead across matrixed teams, and disciplined delivery management while building trusted advisor relationships with client stakeholders. Key Responsibilities: Program & Portfolio Leadership Client Engagement & Executive Relationship Management - Lead delivery of one or more complex healthcare programs or portfolios, coordinating multiple parallel projects, vendors, and internal teams. - Create and manage integrated program plans, including scope, milestones, dependencies, risks, resourcing, and financial tar...