Patient Access Service Specialist

Job description

Job Summary: Responsible for greeting, registering, collecting payments in compliance with the applicable State and Federal regulations, and hospital policies and procedures. Is an ambassador of Good Samaritan, cultivating PRIDE values of patient, respect, integrity, dignity, and excellence. Essential Job Duties: - Collects information via phone, in person (bedside or in a registration booth) to accurately register patients for outpatient, inpatient, emergency, and observation services. - Verifies insurance eligibility and discusses Advanced Beneficiary Notices (ABN) when appropriate. - Understands insurances and responses to correctly input for reimbursement on services received. - Collects, secures, and posts payments from patients. - Balances cash drawers, petty cash, and change functions - Provides Cross Coverage for all areas of Access Department - Performs Pre Register, Post Admit, and Work Queue functions - Admit Line Calls - Serves as a preceptor for new Access employees - Receives calls from departments and ancillary areas completing tasks required with minimum interruption to guests and patients - Knowledge of after-hours admits and patient order workflow - Use of Bed boa...