VP Commercial and Operations

Job description

Kody is scaling rapidly across the UK and APAC (HK and China), with plans to expand into new markets including the US and EU. As we grow, operational rigour and commercial excellence are key to delivering on our product promise, winning new clients, and keeping customers happy. We’re looking for a VP of Commercial & Operations who can build scalable structures, lead cross-functional initiatives, and act as a force multiplier across both operational delivery and revenue generation. Reporting directly into senior leadership, you’ll oversee the global operational and commercial strategy, from client onboarding and compliance to sales and partnerships. This is a high-impact role with direct responsibility for building efficient, scalable systems while also driving acquisition, retention, and commercial success across multiple jurisdictions. What You’ll Be Doing: - Lead and scale Kody’s global operational and commercial strategy, with oversight of regional teams across customer delivery, compliance, and sales - Develop and implement scalable systems, tools, and workflows that enable growth, efficiency, and exceptional client experiences - Act as a strategic owner of the end-to-end custo...