Remote Support Technician Tier 3

Job description

Role: Remote Services - Tier 3 TeamLogic IT of Northeastern Massachusetts - This position physically reports to our primary office in Woburn. WFH flexibility (2-3 days per week) is available after a probationary period. About Us: We are an IT Managed Services Provider located in Woburn, MA, focused on providing support for small to mid-sized businesses looking to outsource their IT functions. Relationship flexibility enables work arrangements that accommodate different levels of service, whether it be fully-outsourced IT, supplemental IT, or project-based assistance. We are a family-owned member of a franchisee network of 100 TeamLogic IT locations nationwide. The strength of our network has placed us at #45 on the MSPmentor.net Top 501 Managed Service Providers. Our primary geographical support area spans from Boston and its surrounding communities to the New Hampshire border. EXPERIENCE AND SKILLS REQUIRED: · Candidates must be comfortable working in a fast-paced and high-energy environment that keeps up with the latest technological trends. - Experience working with network configuration, monitoring, and troubleshooting is required. Candidate must be able to demonstrate a compre...