Patient Health Navigator (Temporary)

Job description

This is a temporary position, with the possibility of becoming a permanent position Job Summary: The Health Navigator oversees the Remote Patient Monitoring (RPM) application alerts, documenting the alert type and the corresponding response within the Electronic Medical Record (EMR). While the Health Navigator manages initial oversight, a program nurse is always available for clinical support. Duties and Responsibilities: Initiates outreach and successfully engages with patients enrolled in health monitoring programs. Completes initial intake, including a comprehensive assessment of social needs, functional assessment of the patient in the home setting. Monitor all alerts. Answer, direct, and follow up on incoming calls Review and maintain daily wellness call schedule. Receive and perform wellness calls and document all information obtained on the call in the electronic medical record (EMR). Support participants physical and emotional wellness with a holistic health approach. Communicate concerns, changes in condition and all medical complaints to the Registered Nurse. Troubleshoot issues with technology and escalate technical difficulties that cannot be resolved. Collaborates with...