Cabin Services/Support Services Allocator

Job description

Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: - Amazing employee flight privileges within the American Airlines global network - Training and development programs to take your career to the next level - Comprehensive health and life benefits (subject to location) Pay range: $62,100 - $69,000: Responsibilities: DCC (Dispatch Control Center) is the department that assigns employees (agents) to different tasks within the Support Services and Cabin Services organization. They answer calls from employees, AA agents, Tower etc. and use the radio as main source of direct communication. They also address problems and requests by transmitting information and/or providing solutions. The main functions will be to determine the priority of the requests and to control the process of the assignments. DCC Planner are the human factor behind the AVTECH console which is the operating system utilized to manage, control...