Forward Deployed Engineer

Job description

The Role You are the technical bridge between Terra's platform and our highest-value customers. You embed directly with their engineering and product teams to architect, integrate, and optimize their use of Terra's health data infrastructure. This is not support. This is not consulting. You are an engineer who ships — the difference is that what you ship lives inside the customer's stack, powered by ours. Day-to-day, you will: - Design integration architectures for complex health data use cases — determining which Terra endpoints, webhook configurations, and data models map to the customer's product requirements. - Write production code in the customer's environment: building webhook consumers, data transformation layers, authentication flows, and retry logic against Terra's API. - Debug across the full stack — from a Garmin watch failing to sync, to a webhook payload arriving with unexpected schema, to a customer's data pipeline dropping events. - Own the technical relationship with 3–5 strategic accounts simultaneously, serving as their dedicated Terra expert from pre-sales scoping through production go-live and beyond. - Translate field learnings into product — when you see thre...