Service Operations Scheduler - Data Centers

Job description

Job Overview The Service Operations Scheduler is responsible for matching technician resources with specific customer requirements and ensuring the seamless execution of Data Center (DC) service activities. This role requires a thorough understanding of technician availability and project timelines, coordinating resources to guarantee continuous onsite coverage for startup, commissioning, warranty, and repair tasks at DC sites. Key Responsibilities: - Match technician resources with customer requirements to support DC service execution. - Maintain a comprehensive understanding of technician availability and coordinate assignments for all DC service activities. - Ensure continuous onsite coverage by allocating DC technicians to projects based on timelines and staffing needs. - Collaborate with HR business partners, area managers, and service managers to gather input on technician availability, identify capacity constraints or excess, and communicate findings to the DC national leader. - Work closely with DC project managers, service managers, and foremen to keep the master schedule updated with travel, time-off, and training information. - Publish daily updates on technician resourc...