Front Office Manager

Job description

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. As the Front Office Manager at 1 Hotel Copenhagen , you'll lead the front-of-house team alongside the Director, making sure everything runs smoothly and that guests have an unforgettable arrival and departure experience. Your role will include setting service standards, training, and ensuring the team is hitting all the right goals. If you a re a problem solver with strong communication skills and a passion for hospitality, we want you! Experience with hotel property management systems and opening experience is a bonus. About you …: Proven experience in managing day-to-day operations of a Front Office Department, preferably in a luxury hotel setting. Strong leadership skills, with the ability to supervise and coach Front Office Agents, Concierge, Bell, and Guest Relations. A can-do attitude with a smiley nature, always ready to go the extra mile to ensure exce...