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Operations Manager

The Salvation Army · San Jose, California, US

OVERVIEW: The Operations Manager oversees efficient, compliant operations across all Silicon Valley Coordination facilities by standardizing procedures, supe...

Job description

OVERVIEW: The Operations Manager oversees efficient, compliant operations across all Silicon Valley Coordination facilities by standardizing procedures, supervising staff, and managing property, risk, and fleet functions. This role supports organizational continuity and strengthens leadership by implementing effective operational systems and administrative improvements. DUTIES AND RESPONSIBILITIES: Administrative - Develop reporting and workflow processes for a safe, efficient workplace - Prepare and use documents required for record keeping and partner accountability - Maintain workflow by documenting actions, communicating updates, and identifying needs - Lead administrative projects by improving systems, adopting technology, and reallocating resources Risk & Compliance Management: - Report and process general and property liability claims - Track and support risk management claims for all county units and programs - Communicate with Divisional Headquarters on risk-related needs - Process Certificate of Insurance requests - Ensure first aid kits and safety supplies are stocked - Ensure staff are trained and prepared for emergencies Fleet & Driver Safety: - Oversee fleet drivers -...