Business Systems Engineering Analyst

Job description

Business Systems Analyst - ZP3 What you can expect: This position requires an experienced self-starter with a proactive approach, taking full ownership and responsibility for projects from start to completion. About the Team: Zoom's Enterprise Systems team seeks a Business Systems Analyst to support the expanding Sales team. This role collaborates with Sales and Operations teams to gather requirements. The position works with various technology teams to develop scalable solutions for the Salesforce platform. The goal is to enhance functionality, enabling the Sales team to excel in their primary focus—selling. Responsibilities: Collaborating with Sales, Operations, Enablement, Finance, FP&A, and other teams to identify root causes and gather business requirements for system modifications. Collaborating with Salesforce and other technology teams, including Zuora, Data Science, Engineering, and in-house systems, to ensure seamless integration and functionality. Conducting research into emerging AI technologies, internal tools, and external vendors to identify and deploy solutions powered by artificial intelligence. Defining functional requirements and creating process flow diagrams to...