Director, First Line Risk – Trust & Fiduciary Services

Job description

Citizens currently has an opening for the Director of Trust & Fiduciary Services within Citizens Wealth Management. This key leadership role represents the First Line of Defense Risk Management function for institutional fiduciary and retirement-related activities and drives both business partnership and execution of programs designed to identify, monitor, and mitigate fiduciary, operational, compliance, and reputational risks. This role partners closely with Retirement Plan Services, Institutional Trust, Investment Management, Operations, Technology, Compliance, Legal, and Independent Risk Management to ensure a strong, sustainable risk management framework that supports Citizens’ fiduciary obligations to institutional clients and plan participants. Responsibilities: - Lead the First Line Risk framework Institutional Fiduciary Services and Trust, including alignment to enterprise risk appetite, fiduciary risk identification, and key risk monitoring programs. - Maintain effective oversight and drive continuous improvement of risk monitoring, analytics, and reporting across retirement and institutional fiduciary functions. - Act as a cross‑functional fiduciary risk subject matter ex...