IT Business Analyst – eCommerce

Job description

The IT Business Analyst – eCommerce plays a key role in supporting the strategy, delivery, and continuous enhancement of Stellantis’ digital commerce platforms. This role acts as a bridge between business stakeholders and IT delivery teams to ensure that eCommerce requirements are captured accurately, translated into actionable specifications, and implemented successfully. Responsibilities include business requirements analysis, platform enhancement support, data and systems coordination, and cross‑functional collaboration to improve customer experience, conversion, and operational workflows. Key Responsibilities: Business Requirements & Analysis eCommerce Platform & Experience Support - Gather, analyze, and document detailed business requirements for eCommerce initiatives including new features, enhancements, promotions, and platform updates. - Translate business needs into functional specifications, process flows, and data requirements for IT partners. - Define business rules related to pricing, catalog content, product setup, checkout logic, and customer journeys. - Conduct competitive and market research to identify capability gaps and innovation opportunities (modeled after eC...