Patient Services Rep II (Surgical Scheduler) - Rowan-Virtua SOM, (Washington Township, NJ)

Job description

Patient Services Representative II (Surgical Scheduler) Rowan Medicine, an affiliate of Virtua Medical Group Location: Washington Township, NJ: Department: OBGYN: Summary: The Department OB-GYN Surgical Scheduler coordinates and schedules surgical procedures while ensuring effective communication among patients, providers, hospitals, and insurance companies. The role requires accuracy, efficiency, and patient‑centered service. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Surgical Scheduling Responsibilities: - Schedule surgical procedures for inpatient and outpatient OB‑GYN cases - Coordinate with hospitals, surgical centers, anesthesiology, and related departments to secure procedure dates and times - Verify patient demographics, insurance information, and obtain necessary authorizations - Communicate pre-operative and post-operative instructions clearly and compassionately to patients - Ensure all required documentation, labs, imaging, and clearances are completed prior to surgery - Maintain and update physician surgical calendars and block times - Serve as a liaison between patients, physicians, and surgical facilities - Address patient inquiries regarding proced...