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Intern - IT

TowneBank · Raleigh, North Carolina, US

Essential Responsibilities: - Supports the information technology team by assisting with hardware/software troubleshooting, PC setup, network maintenance, an...

Job description

Essential Responsibilities: - Supports the information technology team by assisting with hardware/software troubleshooting, PC setup, network maintenance, and system documentation. - Assists with IT audits and maintains hardware inventory. - Communicates the status of issues with the team and escalates to fellow resources when necessary. - Performs cleanup/filing/organizing of IT hardware/software inventories as needed. - Demonstrates a willingness and ability to learn new technologies. - Demonstrates initiative and resourcefulness when finding solutions to problems. - Maintains accuracy and details of customer files, which may include scanning for electronic files. - Import documents into our file storage system. - Participates in community engagement activities - Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA). - Other duties as assigned. Minimum Required Skills & Competencies: - Proficiency with Microsoft Word and Excel - Excellent written and verbal communication skills - Strong interpersonal skills - Excellent analytical, problem-solving skills - Ability to navigate and learn compu...