Customer Service Sales Associate

Job description

The Thrifty Customer Service Sales Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. What You’ll Get: - Hourly Rate is $18.00 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans. - Bonus Plans: Eligible, Up to 12% Responsibilities: Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures. Welcome each customer with a smile. Proudly represent Hertz with your professional appearance, language and behavior. Focus on providing a clean and safe vehicle, to every customer, every time. Take ownership of each customer’s service experience by immediately owning and resolving issues. Be proud of our brand and the role you play in our success. Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part. Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight. Build brand loyalty. Ut...