RCM - FINANCIAL COUNSELOR

Job description

Job DetailsJob Location: AZ, AZ 85029Salary Range: $20.00 - $23.00 HourlyThe Financial Counselor is responsible for providing cost estimates to patients prior to their appointments. This role supports patients in understanding their insurance coverage and financial responsibility by determining eligibility, benefits, and expected reimbursement amounts. The Financial Counselor performs insurance verification, calculates and communicates out-of-pocket costs, secures payments in advance of services, and ensures appropriate coverage is in place. This position requires the ability to interpret and clearly explain complex financial and insurance information while delivering a high level of customer service. Key Responsibilities: Answer incoming phone calls, emails, and messages in a courteous and professional manner. Deliver accurate cost estimates to patients prior to scheduled appointments. Assist patients with payment arrangements and financial assistance applications. Educate patients on available financial assistance options and clearly explain the financial impact of each. Serve as a liaison between patients and the practice to ensure charges are applied correctly, transactions are...