Enhanced Outbound Advisor

Job description

Enhanced Outbound Advisor, Customer Care We’re looking for a Enhanced Outbound Advisor to join our diverse and vibrant team and become part of the ATCO family. ATCO Energy operates two lines of business comprising its Energy and Home Services division. At the Customer Care Centre (CCC), we’re far more than just a regular call center: we’re a community built on encouragement, support, and positivity. Here, you can look forward to a vibrant downtown environment filled with a bright and welcoming atmosphere, complimentary coffee, and engaging events that make every day enjoyable. We take pride in making a real difference for our customers. We like to call ourselves the A-Team! The Role: This role focuses on interfacing with our customers to drive business growth and enhancing the Customer Experience by proactively engaging with our customers through outbound calls. These highly skilled team members have the freedom to make calls to clients to learn about and address their products or services needs on the ATCO Energy Line of Business. Our operations span 6 days a week and we’re looking for flexible team players to join us! On a daily basis you’ll…: - Conduct outbound calls to customer...