Implementation & QA Specialist

Job description

About the Role As our Implementation & QA Specialist , you will occupy a critical space between our development team and our customers. Your mission is two-fold: ensuring every new software release is bulletproof through rigorous testing, and leading the technical journey for our new clients as they integrate with our ecosystem. You are the final "sanity check" before code goes live and the technical lead who ensures a customer's first experience with our systems is seamless. What You’ll Do: - Guard the Product Quality: Execute manual and regression test plans for all new features and bug fixes. You will hunt for bugs, document them in Jira, and advocate for the end-user to ensure our tools remain intuitive. - Lead Technical Onboarding: Take ownership of the "Go-Live" process for new clients. This involves configuring API integrations with major e-commerce platforms (Shopify, Magento, WooCommerce) and mapping data to our internal WMS. - Systems Architecture & Mapping: Configure how orders, SKUs, and inventory levels sync across platforms, performing end-to-end testing to ensure 100% data integrity before the first shipment. - Environment Management: Set up and manage client account...